Returns & Exchanges

At Emmaline Bags Inc., we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on unused items in their original packaging. Please note that digital sewing patterns and cut-to-length hardware are final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and a brief explanation of why you would like to return the item.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all components and labels are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label or use a tracked courier service to send the package back to our main distribution center.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves the returned goods, we will issue a refund to your original payment method within 5-7 business days.